Careers

High Touch Group seeks an experienced project manager to join its team. This role provides project management support for marketing campaigns, develops project plans, and acts as a liaison between High Touch Group account managers, strategists, and web and creative teams; major vendors; travel agents; and company operations. The ideal candidate is extremely organized, detail oriented, and fluent in standard marketing agency production and project management processes.

This is a remote, full-time position.

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our multinational team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways!

Responsibilities:

• Manage the workflow of multiple annual marketing plans and campaigns in a busy agency setting
• Scope projects and timelines in coordination with account teams to ensure appropriate delegation of tasks, efficient workflows, and completion of projects on time, on budget, and on brief
• Proactively identify and solve logistical problems or other blocks to ensure on-time delivery of projects
• Maintain and enforce high standards of communications and documentation, including status reports, timelines, scopes, change orders, asset management, budgets, vendor communications, RFPs, and presentations
• Manage and help set client and internal expectations and ensure client satisfaction
• Maintain positive working relationships with our vendors
• Run the agency’s traffic meetings and campaign meetings
• Identify and share opportunities and perspectives with account teams and clients, and instill confidence in their potential
• Carry out other, similar responsibilities as assigned

Qualifications and Experience:

• Five to seven years experience as a project manager, traffic manager, or similar in a marketing agency setting (or similar)
• Highly familiar with the production processes for common marketing assets for print, web, media, and events
• Proven ability to handle pressure and tight deadlines with a calm demeanor and positive attitude
• Strong work ethic and a high degree of personal integrity and accountability
• Experience in creating processes
• Experience in collaborating and driving results with cross-disciplinary internal and external teams
• Ability to multitask in a fast-paced environment
• Resourceful self-starter who can work independently and as part of a team
• Strong time management and attention to detail
• Ability to travel up to 50% of the time (valid passport is required)
• Excellent spoken and written English
• Fluency in a second language is desirable

Why High Touch Group?

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other demographic protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

High Touch Group is seeking a stellar Marketing Operations Specialist to take the lead in driving the efficiency of our clients’ marketing campaigns. This data-driven team member is responsible for implementing and optimizing client social and email calendars. The ideal candidate will be organized and meticulous with strong communication skills and proven ability to effectively manage the details of multiple client account plans.

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways!

Why High Touch?

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Job Responsibilities:

• Use your expertise to translate copy and design drafts into stunning marketing emails for our clients.
• Create on-brand graphics for social media and email marketing posts, coordinating with the design team as needed.
• Optimize and schedule social marketing calendars.
• Track, coordinate, and ensure that client marketing email campaigns are delivered on time and are achieving account goals.
• Optimize and schedule social marketing calendars.
• Track client customer engagement with CRM and other analytics tools, and make recommendations for strategy adjustments.
• Track other client KPIs and make recommendations for strategy adjustments.
• Coordinate intake and documentation of new clients’ marketing technology stacks as part of the client onboarding process.
• Identify, research, and use relevant hashtags for each client account.
• Maintain current knowledge of marketing operations best practices.
• Be a resourceful self-starter who can work independently and as part of a team.
• Manage in-house and client communication via project management tools.

Required Skills and Experience:

• 3-5 years experience working in social media and email marketing.
• 3+ years experience managing social calendars for multiple client accounts in an agency setting.
• 3+ years experience working with CRMs, such as Hubspot, Salesforce, Zoho, or others.
• Deep understanding of email marketing best practices, including send cadence, scheduling, image sizing, stop words, and subject line optimization.
• Knowledgeable in social media best practices.
• Highly effective internal and external communication, time management, organization, accuracy, problem solving, and project management skills.
• Strong work ethic and personal integrity.
• General scientific literacy and acumen.

Desired Skills and Experience:

• Experience working in and/or marketing for the biotechnology, life sciences, advanced materials, manufacturing, or cybersecurity industries.

Other Requirements:

This is a full time, remote position. Occasional travel to attend meetings, trainings, or other events is required. The ability to reliably work remotely, collaborate with a team across multiple time zones, and complete work on time is a must.

An Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

High Touch Group is growing! We are seeking an experienced Remote Marketing Account Manager to exceed our clients’ expectations. This key team member is responsible for the satisfaction of important clients in our portfolio and provides customer service, account planning, and project management for assigned client accounts. The ideal candidate will have strong interpersonal and communication skills with proven ability to manage multiple, busy client accounts.

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our multinational team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways!

You will be set up for success by taking over the management of an existing book of business. You will take on true ownership of your client base, with high autonomy to delight our customers.

Why High Touch?

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Job Responsibilities:

• Oversee marketing campaigns for clients from RFP to launch.
• Act as primary liaison between clients, High Touch Group management or creative teams, and key stakeholders.
• Work remotely, collaborate with a team across multiple time zones, and complete work on time.
• Coordinate the client onboarding process, which includes documentation and assessment of a client’s marketing needs, KPIs, and initial account planning.
• Develop annual marketing plans, write project briefs and timelines, and provide project oversight to ensure consistency with the marketing plan, mitigate “scope creep”, and adherence to the client’s contract and budget.
• Prepare monthly and annual reports for each client.
• Understand client KPIs and make recommendations for strategy adjustments, as needed.
• Maintain current knowledge of relevant science or technical information and market trends.
• Deliver professional presentations to potential clients, current clients, and colleagues.
• Lead weekly client meetings.
• Scope projects for the creative team.
• Manage in-house and client communication via project management tools.

Required Skills and Experience:

• 5+ years experience in marketing account management.
• Bachelor’s degree in marketing, business, science, or engineering.
• Highly effective internal and external communication, time management, organization, problem solving and project management skills.
• Detail-oriented, accurate, and efficient.
• Strong work ethic and a high degree of personal integrity.
• Knowledge of current marketing trends and key concepts.
• General scientific literacy and acumen.
• Able to learn and communicate scientific concepts and technical information.
• Be a resourceful self-starter who can work independently and as part of a team.
• Must have a valid passport and ability to travel.

Desired Skills and Experience:

• Education or experience working in biotechnology, life sciences, technology, advanced materials, or cybersecurity industries.

Other Requirements:

This is a full time, remote position. Occasional travel to attend meetings, trade shows, or other events is required. Salary is commensurate with experience.

An Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

High Touch Group, a specialty marketer of science, engineering, and technology companies, seeks a remote Web Development Programmer to join its rapidly growing team. High Touch Group develops solutions that further the advancement of products and services with potentially life-changing applications.

This is an opportunity to work with a culturally and geographically diverse team on complex projects with the potential for high impact. The ideal candidate will use technical and creative skills to build back-ends, front-ends, and other elements of modern, well-functioning, and attractive web products on behalf of High Touch Group’s clients. If you are well versed in WordPress development and are passionate about code efficiency, perfect page load times, security, reliability, and end-user experience, this is the job for you.

This is a full time, remote position. The ability to reliably work remotely, collaborate with a team across multiple time zones, and complete work on time is a must.

Responsibilities

• Work independently and with teams to develop professional web products on the front- and back-end
• Participate in the full development lifecycle of web products
• Creating and guiding website architectures
• Working with the internal team to collaboratively develop effective solutions for clients
• Managing technical elements of website development projects end to end
• Designing and building WordPress websites
• Developing, implementing, and maintaining custom WordPress themes
• Managing site integrations, databases, and security updates.
• Ensuring custom creations work properly in all environments and overcoming conflicts with existing themes and plugins
• Ensuring high website performance and availability
• Optimizing sites for speed and functionality
• Troubleshooting and solving content and performance issues for clients on an ongoing basis
• Conducting website performance tests and monitoring the performance of live sites
• Conducting WordPress training with clients
• Staying current in front-end website develop trends and skills

Requirements and Qualifications

• 5+ years in web development (must be able to demonstrate this with a portfolio of recent work). This is not an entry level position.
• The ideal candidate must be comfortable working independently with global teams in differing time zones
• Good understanding of front-end technologies, including HTML5, CSS3, and JavaScript
• Strong foundation in programming fundamentals, design patterns, data structures, and modern version control flows
• Demonstrated aesthetic design sensibility (understanding the synergy between colors, fonts, and other elements to create strong UI)
• Ability to develop custom web products and WordPress website builds
• Strong command of WooCommerce development and common related plugins (shipping plugins, integrations with accounting software, etc.)
• Experience with CRM and marketing automation integrations
• Clear understanding of web application security best practices
• Ability to manage projects
• Good communication skills, including website documentation development

Employment Type

• Full-time

Work Location:

• Remote

Compensation and Benefits:

• Base salary contingent upon experience
• Employer-provided health, vision, and dental insurance
• Unlimited paid time off

Equal Opportunity Employer

High Touch Group is an equal-opportunity employer. We do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

High Touch Group seeks a versatile UX Designer to join its distributed marketing team. This position ensures that client web products are accessible, user friendly, and visually appealing.

The ideal candidate brings strong technical skills and design sensibilities to the “virtual table.” They will work closely with a team of web developers, graphic designers, and marketing professionals with years of experience. For this reason, the ability to collaborate with others is essential.

At High Touch Group, we don’t just “make pretty websites”—we ensure that every web product we design for our clients works as intended and helps meet their goals. The ideal candidate can design web products, and then explain what works and why based on a thorough understanding of the UX design process.

This is a remote, full-time position. The ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time is a must.

Job Responsibilities:

• Understand user requirements/needs and adapt strategies accordingly
• Develop research strategies and make design recommendations based on results
• Design user friendly, accessible and visually appealing user interface elements of web products
• Participate in the full development lifecycle of web products
• Represent the company professionally and competently at meetings, and other events as assigned.
• Conduct ongoing usability testing of websites/web assets to ensure functionality
• Prepare and present your ideas using storyboards, wireframes, sitemaps, UX process flows
• Maintain current knowledge in UX design
• Understand use of design elements such as color, typography, and shape.
• Maintain current knowledge of High Touch Group client’s business goals to better understand and optimize user experience
• Follows brand guidelines and UX best practices
• Maintain current knowledge of relevant science or technical information and marketing trends/strategies
• Manage in-house and client communication via account management tools.
• Other duties as assigned.

Required Skills and Experience:

• 5+ years in UX web design (must be able to demonstrate this with a portfolio of recent work).
• Experience with HTML/CSS and Javascript.
• Proficiency with visual design tools such as Adobe Suite.
• Understand web standards, e-commerce best practices, and SEO optimization.
• Clear understanding of web application security best practices.
• Strong command of WooCommerce development and common related plugins (shipping plugins, integrations with accounting software, etc.).
• Experience developing/working with WordPress websites.
• Experience with CRM and marketing automation integrations.
• Ability to collaborate productively and proactively with internal (High Touch Group staff) and external (client) team members.
• Ability to make professional presentations to potential clients, current clients, and colleagues.
• Highly effective internal and external communication, time management, organization, accuracy, problem solving, and project management skills.
• Strong work ethic and a high degree of personal integrity.
• Ability to travel for meetings and other events.
• Ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time.
• Interest in science, technology, and/or engineering (desired).

Other Requirements:

This is a remote, full-time position. The ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time is a must.

About High Touch Group

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our multinational team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways.

Why Work at High Touch Group?

At High Touch Group, team members have the opportunity to experience growth and make a real impact, all while working from home. We are a small-but-growing company with a cross-functional, distributed team. Flexible work schedules and generous paid time off are some of the benefits that enable High Touch Group team members to do their best work in the office and live their best lives out of it.

Our Benefits Include:

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other demographic protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

High Touch Group is growing! We are seeking an experienced Business Developer to accelerate the expansion of our business with a focus on our biotechnology vertical. This key team member is responsible for bringing in new business. We are looking for someone with an extensive network in the biotech industry.

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our multinational team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways!

Why High Touch?

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Job Responsibilities:

• Research and identify business development opportunities.
• Prospect potential clients including: cold calling, cold emailing, asking for referrals, and cultivating relationships with leads.
• Network with current and prospective clients remotely and in-person.
• Draft proposals based on prospective client requirements and discussions.
• Maintain your book of business pipeline in our CRM.
• Produce monthly reports demonstrating outstanding opportunities, closed/won and closed/lost business, and other relevant performance data.
• Introduce clients to their new account teams.
• Support account managers with client relationship development.
• Assist with planning annual business development goals.
• Maintain current and historical knowledge of High Touch Group client’s products and services to assist with relationship building, strategic planning, staff training, and/or contract negotiation.
• Serve on boards/professional organizations, as assigned.
• Maintain current knowledge of relevant science or technical information and market trends.
• Manage in-house and client communication via account management tools.

Required Skills and Experience:

• At least 5 – 7 years experience in sales or business development in biotechnology or life sciences.
• Demonstrated experience meeting or exceeding sales/business development goals.
• Ability to make professional presentations and pitches to potential clients, current clients, and colleagues.
• Highly effective internal and external communication, time management, organization, accuracy, problem solving, and project management skills.
• Strong work ethic and a high degree of personal integrity.
• Ability to travel for client meetings, conferences, trade shows, and other events.
• Experience using CRMs.
• Must be a resourceful self-starter who can work independently and as part of a team.

Other Requirements:

This is a full time, remote position. The ability to reliably work remotely, collaborate with a team across multiple time zones, and complete work on time is a must.

Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other demographic protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

High Touch Group seeks an experienced Business Development Manager to accelerate the expansion of its business with a focus on the aerospace and advanced composites verticals. This key position is responsible for the leadership and support of High Touch Group’s business development activities in these industries and beyond.

The ideal candidate will have an extensive network in these industries and a proven ability to generate new business.

This is a remote, full-time position. The ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time is a must.

Job Responsibilities:

• Research and identify business development opportunities.
• Represent the company professionally and competently at meetings, trade shows, and other events as assigned.
• Prospect potential clients including: cold calling, cold emailing, asking for referrals, and cultivating relationships with leads.
• Network with current and prospective clients remotely and in-person.
• Draft proposals based on prospective client requirements and discussions.
• Maintain a book-of-business pipeline in High Touch Group’s CRM.
• Produce monthly reports that demonstrate outstanding opportunities, closed/won and closed/lost business, and other relevant performance data.
• Introduce clients to their account teams.
• Support account managers with client relationship development.
• Assist with market analysis, strategy, and annual business development goals and plans.
• Maintain current and historical knowledge of client products and services to assist with relationship building, strategic planning, staff training, and contract negotiation.
• Serve on boards and professional organizations, as assigned.
• Maintain current knowledge of relevant science or technical information and market trends.
• Manage in-house and client communication via account management tools.

Required Skills and Experience:

• Five to 7+ years’ experience in sales or business development in science-related fields (composites and/or aerospace desired).
• Demonstrated ability to meet or exceed sales and business development goals.
• Ability to make professional presentations and pitches to potential clients, current clients, and colleagues.
• Highly effective internal and external communication, time management, organization, accuracy, problem solving, and project management skills.
• Strong work ethic and a high degree of personal integrity.
• Ability to travel for client meetings, conferences, trade shows, and other events.
• Ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time.
• Experience using CRMs.
• Must be a resourceful self-starter who can work independently and as part of a team.

Other Requirements:

This is a remote, full-time position. The ability to work remotely with reliability and consistency, collaborate with a team across multiple time zones, and complete work on time is a must.

About High Touch Group

High Touch Group is a U.S.-owned specialty marketer of science, engineering, and technology companies. Our multinational team helps clients around the globe generate leads, drive revenue, and get the results they need to grow their business. We are passionate about promoting today’s most compelling science and technology in creative ways.

Why Work at High Touch Group?

At High Touch Group, team members have the opportunity to experience growth and make a real impact, all while working from home. We are a small-but-growing company with a cross-functional, distributed team. Flexible work schedules and generous paid time off are some of the benefits that enable High Touch Group team members to do their best work in the office and live their best lives out of it.

 Why High Touch?

• Competitive compensation
• Flexible work schedules
• The opportunity to work remotely
• Unlimited paid time off
• Health, dental, and vision insurance
• Professional development opportunities

Equal Opportunity Employer

High Touch Group is an equal opportunity employer. We do not unlawfully discriminate against employees or applicants on the basis of race, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, marital status, veteran status, or any other demographic protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.

Are you a detail-oriented writer with a science or engineering background, or a scientist who loves to write? Are you able to communicate scientific, engineering, and other technical concepts clearly and error-free, to technical audiences? Do you get excited about science and technology innovation?
High Touch Group is seeking multiple talented science and engineering writers with strong backgrounds in science to join our marketing team.

We’re looking for multiple writers with specific backgrounds in diagnostics (assay development, product development, and manufacturing); medical devices; NGS; advanced manufacturing; composite and polymer materials; and cybersecurity.

The ideal candidates will have experience writing science or engineering content for web, print, and other media including (but not limited to) press releases, technical white papers, backgrounders for journalists, case studies, blogs, and sales enablement collateral. This person is a fast learner that can quickly synthesize complex science and technical concepts and communicate them accurately to industry professionals and the general public.

This is a remote position. The ability to reliably work remotely and online, collaborate with a remote team, and submit work on time is a must.

This is a contract position. Pay rates are typically $0.25 USD/final written word for writing projects; $0.10 USD/final word for editing projects. Certain projects may be quoted on a per project basis.

Job Responsibilities:

• Research, write, and edit high-quality, error-free scientific and engineering content as assigned.
• Collaborate with the marketing team and clients to ensure that written materials are consistent with a company’s marketing strategy and adhere to company branding guidelines.
• Proofread and revise written materials produced by the marketing team to ensure that materials are accurate, grammatically correct, and comply with applicable style guides (AP & Chicago, for example).
• Maintain current knowledge of relevant science or technical information to inform writing.
• Communicate complex science and technical concepts effectively with diverse audiences.

Required Skills and Experience:

• BS degree or higher in a science- or engineering-related field such as biology, chemistry, or biomedical engineering.
• A portfolio of past writing work.
• Interest and experience working in biotechnology, life sciences, or diagnostics and medical device development; or in another industry vertical (see job description introduction for current list).
• Prior experience researching, writing, and editing scientific and technical information.
• Demonstrated ability to write for various media, including web, print, and marketing collateral.
• Excellent time management, organization, and communication skills.
• Must be an effective communicator who can listen to clients, give and receive creative direction, and collaborate with the broader team to produce timely and high quality work.
• Comfortable with AP and Chicago style guides (or comfortable learning).

Desired Skills and Experience:

• Masters or Ph.D. degree in a science- or engineering-related field such as biology, chemistry, or biomedical engineering strongly preferred.
• 2+ years of experience in an editorial position preferred; in lieu of editorial experience, demonstrated writing experience through a portfolio of work is encouraged.
• Knowledge key concepts in content marketing strategy.
• Experience working with clients, or experience in customer service.
• Familiarity with the following software: Dropbox, Google Suite, Asana, and Slack.

Note: If you think you are the right fit for this position but don’t meet all of the requirements, we encourage you to apply anyway.
High Touch Group is a US-owned global marketing agency that works with clients in the science, engineering, and technology fields.